Report it and get it cancelled.
Use the official report a lost or stolen passport service, or form LS01. Cancellation protects against misuse. Once cancelled, the old passport cannot be used again.
Lost or stolen passport guide · Switzerland
Replacement For A Lost Or Stolen British Passport In Switzerland
Lost your British passport in Switzerland, or had it stolen? ASAP helps you get a full replacement without flying back to the UK, with the documents checked and collection and return arranged for you.
Start here
If your last passport was issued in 2002 or later, an eligible replacement is £799 all-inclusive and 3 weeks or less, guaranteed. The deadline includes the courier journey, from collection of your complete, correct pack to first attempted delivery.
Tell us what happened and when you need to travel. We will help you get the next step clear.
★★★★★Google review
“Thank you to George and the team at ASAP Passports. My partner lost her passport 3 weeks before our trip to Japan and it was renewed and back our hands in about a week. Communication was spot on and professional.”
SwitzerlandUnited Kingdom
First actions
What to do if you lose your British passport in Switzerland
Clear guidance, in the right order.
Keep the local police record.
Report the loss or theft to the local cantonal or municipal police and keep the loss notice. It may be described as a Verlustanzeige, déclaration de perte or denuncia di smarrimento. If your residence permit was also taken, ask your municipality what it needs for the separate permit replacement.
Choose the full replacement you need.
ASAP helps with a new British passport. An emergency travel document is different and may be relevant when a full replacement cannot arrive before urgent travel. Check the official emergency travel document guidance if that is your situation.
Tell ASAP your travel date.
We help confirm the appropriate service and prepare the evidence. The delivery guarantee begins at collection of the complete, correct pack, not when you first enquire or pay.
Eligibility and service
Can I apply for a new British passport if mine is lost or stolen in Switzerland?
Yes. You can use ASAP’s replacement service while staying in Switzerland, without a flight back to the UK or a consular appointment for the full replacement.
Last passport issued in 2002 or later.
An eligible replacement is £799 all-inclusive, with a 3-week-or-less delivery guarantee.
An older passport or unclear history.
Tell us the issue year before choosing. Passports issued from 1994 to 2001 need an individual service check. A pre-1994 or unclear record may need the first-time application process, £1,499, around 4 weeks on a best-endeavours basis. See very old UK passports.
You do not have to work out the evidence alone. We explain what applies to your passport history and travel plans before you choose.
The replacement handled for you
A missing passport can leave you with questions about evidence, cancellation and getting a new book back before travel. ASAP brings those tasks together, so you are not left guessing which documents matter or arranging the courier journey yourself.
We check your documents and photo before submission, explain anything that needs attention and keep you updated. Government passport fees, DHL collection and return delivery are included in the service price. Read how ASAP manages each application to see what happens next.
Already have travel booked?
Tell us the departure date and destination before choosing the service. Our eligible replacement deadline includes the courier journey, but it is important to check that it fits the trip you actually need to take.
If you hold more than one nationality, read the UK entry rules for dual citizens. Check the documents for the whole journey, including departure, transit and return, rather than assuming another identity card or passport resolves every stage.
One managed journey
Our fast-track process for a lost British passport in Switzerland
- 01
Report the missing passport.
Arrange HM Passport Office cancellation and keep the local police record.
- 02
Confirm the service with ASAP.
Tell us the last issue year, what happened and your travel date.
- 03
Prepare the documents with our help.
We check the evidence and photo, and arrange DHL Express collection of the complete pack.
- 04
Let ASAP take care of the application.
We handle the passport application and explain any further information needed.
- 05
Receive your new passport.
Your replacement is returned by secure tracked courier to the agreed address.
Prepare your replacement
What supporting documentation will I need?
- Details of the missing passport and its cancellation reference, if available.
- The local police report, loss memo or reference relevant to your case.
- A recent digital photo meeting the UK passport photo rules, which ASAP checks.
- Supporting identity documents confirmed for your individual application.
- An agreed collection and delivery address in Switzerland.
A scan or copy of the missing passport can be useful, but tell us if you do not have one. We will explain what to prepare rather than expecting you to build the evidence list alone.
Local guidance
Getting around Switzerland without your British passport
A Swiss residence or settlement permit is separate from the passport book. If it was also lost, contact your municipality about replacing it. The UK guidance on living in Switzerland identifies the local municipal office as the starting point for a lost residence permit.
Switzerland is in Schengen, although it is not in the EU. GOV.UK advises carrying your passport and residence or settlement permit together for Schengen travel. That matters if you regularly cross into France or Germany for work. A qualifying biometric L, B, C or G permit also helps establish resident status under the Entry/Exit System. Tell ASAP if a regular commute or booked trip makes the replacement urgent, and ask your local office whether the new passport details need recording.
Clear pricing
How much does a replacement British passport from Switzerland cost?
ASAP’s eligible replacement service is £799, including our specialist support, HM Passport Office fees, DHL Express collection and return delivery. There is no separate government passport bill or postage to arrange.
The 3-week-or-less guarantee runs from DHL collection of your complete, correct document pack to the first attempted delivery of the new passport. If we miss your eligible deadline, we refund the full service price under our published terms. The separately itemised card processing fee is excluded from that refund.
If an official replacement certificate needs to be obtained, we explain and agree the additional cost first. See the full fee breakdown for all services.
UK-side management
Why British citizens in Switzerland use ASAP
You get help with the paperwork, checks before submission and collection and return arranged as part of one service. Our team explains what happens next and keeps you informed while your replacement is being handled.
Read reviews from British citizens abroad to see what that support means to clients. ASAP is an independent passport service, not GOV.UK or HM Passport Office. Your passport is issued by HM Passport Office.
Start from here
Start your replacement
Tell ASAP when your last passport was issued and when you need to travel. We will help you choose the appropriate service and prepare the documents, so you can get the replacement moving.
Can I travel within Switzerland without my British passport?
The documents accepted for local identification, transport and border crossings are not necessarily the same. Keep your police report and any valid residence document available, and check the requirements with the relevant authority or carrier before travelling. See the local guidance above.
What happens to my visa or residence permission if my passport is lost?
The passport book and immigration permission are separate matters, but the authority may need the new passport details or a transfer of the existing record. Keep the police report and cancellation reference. Check the local immigration guidance above and contact the authority responsible for your status.
Will HM Passport Office cancel the passport once it is reported?
Yes. A passport reported lost or stolen is cancelled and cannot be reinstated if it turns up later. Do not use it for travel after cancellation.
Do I need a British consulate appointment for a full replacement?
No consular appointment is needed for ASAP’s full replacement service. Report the missing passport to HM Passport Office and follow the local police requirements. Emergency travel documents are a separate option for urgent journeys, not a full replacement passport.
What if I find my passport after reporting it missing?
Do not use a cancelled passport. Follow HM Passport Office’s instructions for returning it and tell ASAP so we can advise on the replacement application.
Can ASAP expedite my replacement?
Yes, where eligible. With a last British passport issued in 2002 or later, our replacement service is £799 all-inclusive and 3 weeks or less, guaranteed from collection of the complete, correct document pack to first attempted delivery. Tell us about your travel date before choosing.
Can I cross into France or Germany on my Swiss permit alone?
Do not assume so. GOV.UK advises carrying the passport and residence or settlement permit together when entering, leaving or travelling within Schengen. If you commute across the border, tell ASAP at the start and check the documents required for your circumstances before travelling.
Are government charges and postage included?
Yes. The £799 service price includes HM Passport Office fees, DHL Express collection and return delivery, plus ASAP’s checking and support. A separate card processing fee is shown at checkout. If an official certificate must be obtained, we quote and agree that additional cost first.